FAQ
1. What types of pet supplies do you offer?
We offer a wide range of pet supplies, including food, treats, grooming products, toys, bedding, health and wellness items, training supplies, and more for dogs, cats, and other pets.
2. How do I place an order?
To place an order, simply browse our website, select the products you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout, provide your shipping information, and choose your payment method.
3. What payment methods do you accept?
We accept various payment methods, including UPI, credit and debit cards, and other secure payment options. Please check our payment section at checkout for the most up-to-date information.
4. How long does shipping take?
Shipping times vary depending on your location and the shipping method chosen. Generally, orders are processed within 1-3 business days, and standard shipping typically takes 5-7 business days. For expedited options, please see our Shipping and Handling page.
5. Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress on our website or through the carrier's tracking page.
6. What is your return policy?
We strive for customer satisfaction. If you're not completely satisfied with your purchase, you can return it within 5 days for a full refund or exchange, provided the item is unused and in its original packaging. Please refer to our Shipping and Handling page for more details.
7. Do you offer international shipping?
No, we do not offer international shipping.
8. Are your products safe for pets?
We prioritize the safety of pets and only offer products from reputable brands that meet safety standards. However, it’s always a good idea to supervise your pet with new toys or products.
9. How can I contact customer service?
You can reach our customer service team via email, phone, or through our website’s contact us.
We’re here to assist you with any questions or concerns you may have!
10. Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals and special offers!
Feel free to modify or expand on any of these questions and answers to better suit your website's specific offerings and policies!